Terms & Conditions

Last updated: 8th June 2023

Acknowledgement

These terms and conditions govern your use of our website. Please read the terms in full before you use this website. If you do not accept these terms, or any part of these terms, please do not use this website as using the website implies that you accept them. We may modify or replace these terms at any time, so please refer back to them in the future.

Use of Website

You are permitted to use our website for your own purposes and to print and download material from this website provided that you do not modify any content without our consent. Material on this website or any materials (written or audio) provided to you by us in connection with our courses or any other service provided by us, must not be republished (online or offline) nor distributed without our prior written permission.

Site Uptime

We take all reasonable steps to ensure that this website is available, however this website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Therefore we will not be liable if this website is unavailable at any time.

Visitor Conduct

With the exception of personally identifiable information, the use of which is covered under our Privacy Policy, any material you send or post to this website shall be considered non-proprietary and not confidential.

Links to Other Websites

Our website may contain links to third-party websites or services that are provided for your convenience only.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.  We shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Disclaimer

We take all reasonable steps to ensure that the information on this website is correct. However, we do not guarantee the correctness or completeness of content on this website. No guarantee is given or implied with regard to the effectiveness of our course or any other service we provide.

We may make changes to the content on this website at any time and without notice. The content on this website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these terms may have effect in relation to this website.

Limitation of Liability

Neither we nor any other party (whether or not involved in producing, maintaining or delivering this website), shall be liable or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website, equipment, facilities or participation in any of our courses and/or any services we may provide. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort or contract or otherwise.

Advice provided by us at no time constitutes medical advice in substitute for advice provided by a medical professional. In consideration of your participation in our courses or any services provided by us, you hereby waive and release us from any and all responsibility or liability for injuries or damages resulting from your participation.

Nothing in these terms shall exclude or limit liability for (i) death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under the law of the United Kingdom.

Miscellaneous

You must declare any relevant conditions that you have prior to the commencement of a course or any other service provided by us, including, in particular, any serious mental health condition, epilepsy, heart condition or asthma. You may be requested to inform or seek consent from your GP or other medical practitioner and, where this is relevant, you must agree to do so before commencing a course or the use of a service by us.

Any health-related or medical information you disclose will not generally be disclosed to others. However, there may be times that a disclosure needs to be made to protect your health and welfare or the health and welfare of others or to comply with the law. Where this is necessary, we will discuss this with you.

Cancellation

In the event you are unable to attend a course, and provided your cancellation is received in writing at least 30 days prior to the first session of the course, we will refund in full minus any administration charge (if applicable), or it may be  mutually agreed, to move your date to a future date that the course is available. Refunds will not be offered, and courses will not be transferred to other course dates if your cancellation is received less than 30 days prior to the first session, or once the course starts.

Termination and Suspension

We may suspend or terminate your access to and use of our services (or any portion thereof) at any time without notice if we believe that any activity or use of our services in connection with your account or registration violates these terms, the intellectual property rights of a third party or applicable laws, or if we are required to do so by law.

We reserve the right to withdraw a course or any other service provided by us, at any time, and, where this is necessary, you will be given as much notice as possible. You will receive a proportionate refund for any course or any other of our services that has been withdrawn, minus any fees that we have incurred.

Governing Law and Dispute Resolution

These terms shall be governed by and construed in accordance with English law. If you have any dispute with us arising out of or relating to these terms, you agree to notify us in writing with a brief written description of the dispute and we will have thirty (30) days from the date of receipt within which to attempt to resolve the dispute to your reasonable satisfaction. If we are unable to resolve the dispute through good faith negotiations over such thirty (30) day period under this informal process, either party may pursue resolution of the dispute arising in connection with these terms, subject to the exclusive jurisdiction of the courts of England and Wales.